0751 428 0658



Personal Profile


Both dedicated and reliable I am looking to establish and maintain a career in Customer service role. I am seeking an opportunity where I can utilize my skills and experiences to date and would also welcome the prospect of learning new skills. I work well within a team as well as my own initiative and am able to work to a set timescale. I am currently seeking an employer who will be able to enhance my potential.



Skills Summary

·         Friendly and approachable with good interpersonal skills, I enjoy interacting with customers

·         Good communication skills both verbal and written exercising good telephone manners and email etiquette

·         Experienced in pricing individual articles and cash payments and credit card transactions

·         Enjoy assisting with in store and window displays and contributing ideas

·         IT literate

·         Hold a full UK Driving license with 8 years experience


Employment History


Oct-Dec2015                       Cool Bakery

Sales Representative

Working 4 days a week in customer focused delivery environment

Liasoning with customers and bakery to keep their stock levels in check

Forecasting stock needed for busy periods

Up keeping delivery van running needs

Tracking stock level on van to ensure demand is met

Handling and storing cash safely when necessary






Jan-Sep 2013-14                  NBC Ltd

Sales Representative

Working 5 to 6 days a week in a busy warehouse and delivery environment

Keeping up to date track of regular and new customer records

Efficiently setting and delivery goods on a set daily route

Keeping track of stock on truck and loading goods when necessary

Handling and storing cash safely

Covering the SE London area.


Nov-Jan 2012-13                      Post Office

Customer Service Assistant

Working 5 days a week in a busy retail environment, duties included

Keeping accurate record of stock and making note to order when stocks are low

Assisting customers on using the electronic kiosk

Helping with any queries

Maintaining a clean and clutter free area.

Making sure all post was sealed in security tagged before collected.


Nov-Jan 2011-12                  Argos

Customer Service Advisor – Christmas Temp

Working with one of uk’s largest home and general retailers

Taking cash and card payments

Keeping store clean and replenished

Customer service duties e.g. general enquiries

Picking items from the stockroom efficiently

Stock checking and reserving items at other branches


Apr- Apr 2011                      Next

Sales Assistant

Working 4 days a week in a retail environment, duties included:

Shop floor recovery

Stock Replenishment

Customer Service

Security tag checking


Apr- Apr  2010                      Boots

Shop Floor Assistant

Working 4 days a week in a retail environment

Replenishing stock and making note of remaining stock

Checking prices to see if their up to date and security tagging

Doing a plan of current items

Taking stock quantity for new orders


Mar- Mar 2010                 Fresh For You Supermarket

General Assistant

Working 4 days per week within a retail environment

Replenishing stock and keeping the shop floor tidy to minimize health & safety risks

Serving customers and taking payments

Dealt with customer enquiries


Mar- Mar 2006                 Savile Town Community and Taleem Centre

Office Assistant

Working 5 days per week within an office environment

Answering phone calls

Putting data on to a computer

Writing and posting letters to clients


Training And Education


2011-2012                  Careers Development Group

Personal and professional development training

Interview Techniques

Career guidance


2010                           Careers Development Group

CV writing, cover letters writing, form filling

Interview Techniques, assertive communication, team work


2010                           Lewisham College (RIW)

Routes into work retail course


2009                          Croydon College

Retail Course + Food Hygiene For Retail Certificate


2009                          Catford Careers Development Group

C.V and Job Searching Skills


2006 – 2008               Bromley College of F&H Education (2 Years)

C&G 4101 Vehicle Servicing & Repair Level 1+2


2001 – 2006               Westborough High School (5 Years)

7 Courses done to a GCSE standard


I am keen on personal health and like to maintain and keep myself as healthy and fit as possible by joining the local gym which I go to throughout the week. I am also interested in travel and hope to one day travel to see experience new countries and places. I enjoy going out with friends, family and also like to socialize with different people from various cultures.